Cancellations & Refunds
We want you to be completely satisfied with ImageConverter. Read our transparent cancellation policies, money-back guarantees, and refund workflows.
7-Day Money-Back Guarantee
If you subscribe to ImageConverter Premium and find that it doesn't meet your expectations within the first 7 days, simply reach out to our team. We will issue a 100% full refund with no friction, no hidden penalties, and no questions asked.
How to Cancel Your Subscription
You can cancel your subscription at any time with just three clicks directly from your dashboard.
Open Settings
Log into your ImageConverter account and navigate to the Subscription & Billing panel in your dashboard.
Click Cancel
Click Cancel Subscription and confirm your choice. A confirmation timestamp and receipt will be emailed immediately.
Retain Full Access
Your premium benefits remain fully active until the end of your prepaid billing period. No further renewals or charges will occur.
Refund Eligibility & Breakdown
- •Any new subscription refund request submitted within 7 days of initial purchase.
- •Duplicate charges or verifiable technical billing anomalies.
- •Extended platform outage preventing core conversion functionality.
- •Refund requests submitted after the 7-day initial window has expired.
- •Partial mid-month usage on standard recurring renewals.
- •Accounts terminated due to violations of our Terms of Service (e.g. automated abuse).
Refund Processing & Payment Routing
Once your refund request is approved by our billing desk:
Our support desk reviews and validates the transaction details.
Credit is issued via our payment gateway (Razorpay).
Funds post to your original credit card or bank account.
Account Status After Cancellation
Cancelling your subscription does not delete your ImageConverter account. Your conversion preferences and free tier allowances (3 conversions/day, up to 10MB) remain available indefinitely.
If you wish to reactivate Premium in the future, you can do so instantly from your dashboard with zero reactivation fees or setup charges.
Need Assistance with a Charge or Cancellation?
Our support team is on standby to help with billing questions, invoice receipts, and plan adjustments.